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No Re-stocking fees

Returns and Exchanges

NO RE-STOCKING FEES!

Returns must be in new condition (not used on a ride), include tags, manuals and product box.

Item(s) must be received within 30 days from the delivery date. Shipping fees or any cost associated with shipping, duties, taxes or brokerage fees are non-refundable. Buyers are responsible for return shipping costs. We do not accept C.O.D. deliveries. 

To prevent shipping damage, place helmets in the helmet bag, open side down in the product box. Place the product box in sturdy shipping box (do not ship items in the product box alone).

Items received which do not meet these criteria will not be accepted and will be sent back to you.

Once received, Returns are usually processed within 1-3 business days. If you used a debit or credit card, please allow 2-7 business days for your refund to post on your account.

To report a Product Defect, Warranty Claim or if the wrong item was received, please contact Customer Support via email info@xtremehelmets.com  For defective product or damage claims, please include a photo(s) if possible.

EXCHANGES

For a faster exchange and to grab the item while still in stock, you may place a new order now. You may return the original item for a refund, for the item price paid.

Return Steps

1. Review above criteria to ensure the item is returnable.

2. If your item meets the criteria, return to:

XtremeHelmets.com Attn: Returns

7540 W Northwind St.

STE 210

Wichita, KS  67205

3. Please include a copy of your emailed order or return form below.

4. Keep a copy of your tracking number. We are not responsible for lost packages.

5. You may use a carrier of your choice and purchase your own postage. Or you may request a return label for a flat rate of $7.95. This rate would be deducted from your refund amount. Click this link to start your request: Request a Return Label

Return Form

ORDER NAME ____________________________________________________

ORDER # or SALES RECORD # ____________________________________

DESIRED ACTION 

____ Refund

____ It was a Gift; I need merchandise Store Credit

____ Other (Please Explain) ________________________________________

___________________________________________________________________

Return Label 

If you wish to use and purchase your own postage, with a carrier of your choice. You may use this address label to send your return to the correct return address. Postage is not included.

 

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                                                       XTREMEHELMETS.COM - RETURNS

                                                       7540 W NORTHWIND ST

                                                       STE 210

                                                       WICHITA, KS 67205

                                                       UNITED STATES